Privacy & Cookies Policy
Tech Tesseract, a trading name of Scilacci Ltd., is committed to protecting your privacy and ensuring you have a positive experience on our website. This policy outlines our handling practices and how we collect and use the personal information you provide during your online interactions with us.
1. Information Collection
We collect information about you in various ways when you visit our site, including:
- Personal Information: This includes your name, address, email address, telephone number, and other contact details when you create an account, place an order, or contact us for support.
- Payment Information: When you make purchases, your payment details are processed by our secure payment gateway provider. We do not store your card details on our systems.
- Technical Data: This includes your IP address, browser type, device type, and operating system, which we gather from your interaction with our website.
Usage Data: Information on how you use our site, such as the pages viewed, the time spent on the site, and the links clicked.
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. Use of Information
The information we collect helps us:
- Deliver the products and services you have ordered.
- Manage your account and provide customer support.
- Improve and personalize your experience on our website.
- Conduct research and analysis to improve our products and services.
- Communicate with you about promotions, upcoming events, and other news about products and services offered by Tech Tesseract and our selected partners.
4. Sharing of Information
We do not sell, rent, or lease your personal information to third parties. Your information is only shared with third parties in the following circumstances:
- Service Providers: We share information with companies that provide services on our behalf, such as payment processing, order fulfillment, and customer service.
- Legal Compliance: If required by law or as necessary to protect our rights, or the rights of others, we may share information with regulatory authorities, courts, and governmental agencies.
5. Your Rights
Under the GDPR, you have several rights regarding your personal data:
- Access: You have the right to access your personal data and to ask how it is used.
- Rectification: You have the right to request that we correct or complete your personal data if it is inaccurate or incomplete.
- Erasure: You can request that we delete your personal data.
- Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.
- Data Portability: You have the right to ask that we move, copy, or transfer your personal data.
- Object: You can object to us processing your personal data for direct marketing purposes.
6. Data Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
The security measures we use consist of, but are not limited to:
- Vulnerability Detection
- HTTP Strict Transport Security and related security headers
- TLS / SSL
- Recommended site hardening features.
7. Changes to This Policy
We may update this Privacy and Cookies Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about our Privacy & Cookies Policy, please contact us at support@tech-tesseract.co.uk
